Marketing Outreach Help Center

Hey Omni User 👋,

Are you looking to connect your first Google email address with us? Let me tell you it's super easy to connect and test 📧

Firstly you would need to log into app.omni.us and then navigate to the settings page from the navigation bar.

After that please click on the OmniOutreach option and you will see an Outreach Email screen open in front of you.

On this screen please you have four options to connect your email provider, but we are looking to connect our Google account, please click on the Gmail/ G-Suite option.

A form appears with a set-up instructions video (due to Google changing their experience every now and then this video might be a bit outdated but it can definitely help you navigate your Google account)

1. Enter your Gmail email address in the Sender Email field
2. Add a name you wish to appear while sending your outreach emails under the Sender Name field
3. To add the App Password here you would first need to create it in your Google Account

To create an App Password on your Google account please log into your account and once successfully signed in, click on the Security option on the left-hand menu.

Under How you to sign in to Google section, you need to first make sure your 2FA is turned on

Once the 2FA is set up for your account, click on the 2-Step Verification option and Scroll all the way to the bottom, here you will find a section for App Passwords, click on it.

Once you are on the Create App Password page → For the Select app option choose, Other (Custom Name) and give it a name so that you know where this App Password is being used. For e.g. Omni.us

After clicking on generate you will get a random 16-letter generated password which needs to be copied and pasted in the App Password field in the Omni application.

Once you have successfully generated your app password, we also need to make sure the IMAP is enabled on the provider's end. To do this, go to your Gmail account and Click on the settings icon on the top right-hand side and go to See all settings.

Here you will have different tabs displayed, we need to go to the Forwarding and POP/ IMAP tab. Under IMAP access, we need to make sure IMAP is enabled.

Once everything above is completed, i.e. app password is generated and added to the form and IMAP is enabled please click on Test & Save.You will see a successful notification in the application that your email provider is connected and also receive an email notification, test email for SMTP set-up.

If you have any questions about the connection, please feel free to contact support.